1. Introduction

Techivate is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and handle your personal data when you use our products and services, including any affiliated products or services we may offer. We comply with the General Data Protection Regulation (GDPR).

2. Data Controller

Techivate is the data controller responsible for your personal data. You can contact us at the email address provided in Section 8.

3. Data Collection

We may collect the following types of personal data:

• Personal Information: This may include your name, email address, phone number, and any other information you provide to us directly.
• Account Information: If you create an account with us, we may collect your username and password.
• Usage Data: We may collect information about how you interact with our products and services, such as pages visited, features used, and timestamps.
• Device Information: We may collect information about the devices you use to access our products and services, such as device type, operating system, and IP address.

We collect this information through various means, including:

• User Input: When you provide information directly, such as during account creation or when using our services.
• Automatic Collection: Through standard web technologies and server logs to gather usage and device information.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases under GDPR:

• Consent: You have given us explicit consent to process your data for a specific purpose.
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary for compliance with a legal obligation.  
• Legitimate Interests: Processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.  

We will clearly identify the legal basis for each specific processing activity.

5. Purposes of Processing

We use the collected information for the following purposes:

• Providing Services: To deliver the core functionality of our products and services.
• Personalization: To customize your experience and provide relevant content.
• Communication: To communicate with you about our products, services, updates, and important notices.
• Analytics: To analyze user behavior and improve our products and services.

We will not share your personal data with third parties for marketing purposes. We may share your data with cloud service providers for data storage and processing, but we ensure that these providers comply with GDPR.

6. Data Storage and Security

We store your data using cloud-based services within the EU/EEA (or with providers who ensure GDPR adequacy). We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.  

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.  

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.  
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.  
• Right to Erasure (‘Right to be Forgotten’): You have the right to request that we delete your personal data, under certain circumstances.  
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data.  
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.  
• Right to Object: You have the right to object to the processing of your personal data, including processing for direct marketing.  
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.  
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.  

To exercise these rights, please contact us at:

anton@techivate.io

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. We will provide you with information about the specific cookies we use and obtain your consent where required by GDPR.  

10. Children’s Privacy

Our products and services are not directed to children under the age of 16 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children under that age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.  

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email.